1 response

  1. ED
    April 2, 2010

    This isn’t entirely true. I bought a Tocco F480 a few years back and it got water damaged, so my insurance company sent me a replacement F480 Touchwiz and the design is different: it’s thicker, heavier, has its buttons in different places and has a built in stylus. I preferred my initial purchase– the thinner, lighter, purely touchscreen version without the stylus. But I cannot seem to convince the insurance company or my network provider I have the contract with that the two phones are different since they have the same exact numbers! They both came with a leather protective case flap for the touch screen that you clip on, and the clip from the old one is thinner and does not fit the new phone. I suspect the battery was thinner on the old one, but I can’t prove it because I had to send the water-damaged phone in for repair. Unfortunately it was not repairable– I wanted that phone for it’s lightness and ease of use. This new one is clunky and unweildy, and I hate having to use a stylus because it can’t seem to calibrate my touch properly and sending texts is a real hassle from this replacement phone. The insurance company has so many departments, and is so far away, I can’t even go down there and say: Please can you fine the damaged phone I sent you and let me show the two of them side by side. It is the second replacement they sent, and both are called Touchwiz instead of Tocco, but both have the same number: F480

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