2 responses

  1. bluscarab
    November 24, 2012

    This is probably the most common network printer misdiagnosis. The first sign is a backlog of print jobs stuck in the printing queue with the first job showing “Print Error”. Deleting the job results in subsequent jobs hanging and showing the error.

    The problem stems from the Windows TCP/IP printer setup defaulting to RAW and does not appear in the printer wizard menus. It must be accessed by a convoluted process after the new network printer has been setup – by right-clicking the printer and choosing Properties, then the Ports tab, then highlighting the IP port that the printer is connected to, and selecting the Configure button.

    I have serviced hundreds of IT staff at various businesses who have literally torn apart their networks assuming that an incorrect driver, bad patch cable, incorrect router settings, incorrect firmware or IP conflict was the culprit.

    Reply

  2. user
    March 29, 2017

    Thank you very much. It`s very useful!!

    Reply

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